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Posted on 18th May 2015
Culture Trumps CEO Charisma for Delivering Value in a Volatile World

A two-year research collaboration between Professor Andrew Kakabadse and Heidrick & Struggles, the premier provider of executive search, leadership consulting and culture-shaping worldwide, explores how senior executives around the world can improve value delivery in an era of unprecedented volatility and change.

The Success Formula: How Smart Leaders Deliver Outstanding Value’ (Bloomsbury Publishing) reveals that the most successful organisations are not those led by charismatic and visionary leaders, but by leaders who create a culture of delivering outstanding value.

Andrew Kakabadse, Professor of Governance and Leadership at Henley Business School in the UK and author of more than 45 business and leadership books, embarked on a global study with consultants at Heidrick & Struggles to examine the link between leadership and sustainable business value.

Together, they interviewed more than 100 chairmen, board directors, chief executives and senior executives in the public, private and third sectors in 14 countries.

"In today's VUCA world – that is to say, volatile, uncertain, complex and ambiguous – a business leader needs to build a culture that is driven to create value, and to transform personal vision into the organisation's purpose," said Steve Mullinjer, Regional Leader, Asia Pacific, Heidrick & Struggles and co-leader of The Success Formula research project.

"Our research clearly shows the importance of culture and purpose in an organisation that successfully delivers the leader's strategy."

Kakabadse shows that smart leaders who sustain success over a long period drive strategy in an 'evidence-led' approach instead of a 'strategy-led' one.

"Even in the age of Big Data, many important decisions are still based on prejudices, preconceptions, entrenched beliefs, outdated worldviews, and even ego," Kakabadse said. "In contrast, smart leaders create an evidence-led culture in the organisation that generates sustainable value."

According to The Success Formula, three qualities are essential for value-delivery leaders:

Not just diversity, but diversity of thinking
Increasing the diversity of a leadership team in terms of gender, ethnicity and other demographic factors undoubtedly leads to more creative and broad-minded thinking. High-performing organisations, however, recognise that these benefits will not stick unless the organisation creates a process around diversity of thinking to instill a culture that welcomes wide-ranging experiences, viewpoints and interests.

Leadership through alignment and engagement
The effective implementation of a strategy requires top-down engagement and alignment, as well as bottom-up feedback within the organisation to test and modify the strategy. During this process, leaders need to facilitate engagement so that people are willing to voluntarily invest their efforts to position the organisation to achieve its strategic objectives.

Evidence-led action
Effective leaders critically examine evidence and interrogate the issues through quality data. They recognise the importance of contextual (soft) evidence as well as intellectual (hard) evidence, and seek to test any strategy before it goes live. They make a habit of debating the evidence with their teams to challenge their thinking.