Strategy Execution Inventory
General Management Perspectives
The General Management group within an organization play an important part in the implementation of the organization’s strategy. The perceptions of General Managers regarding their level of input into the strategy formulation process, as well as the perceived quality of the leadership of the organization, can have a significant impact on how well a strategy is likely to be implemented; which is why it is important to take the views of General Managers across the organization into account in determining what could potentially work or not work.
The purpose of this tool is to gather data from the General Management group as a whole in order to ascertain these perceptions. The tool comprises of six key themes that have been identified as having a significant impact on the ability of the organization to successfully implement strategy:
- Contribution – General Managers’ contribution towards strategy formulation and development, the extent to which their views are taken into account, and implementation
- Engagement – focusing on the relationships of General Managers with others in the organization
- General Manager Personal Qualities – how do General Managers view their own qualities
- Leadership Qualities – how do General Managers view the quality of the organization’s leadership capabilities
- CEO/MD Qualities – how do General Managers view the role of the CEO/MD in the process
- Problem Solving – the ability of General Managers to handle issues that could obstruct effective strategy implementation.
The participation and contribution of General Managers is a key component to successful strategy development and implementation, and we measure this through managers’:
- Opportunity to give feedback/views on strategy
- Consistency in interpreting strategy
- Capability to implement strategy
- Ability to take responsibility.
In this section we gauge the quality of relationships with the General Management group, and the extent to which there are positive relationships with:
- Other General Managers
- Members of the Top Team
- Managers/Directors the next level down.
General Manager Personal Qualities
The qualities of General Managers are a key component to successful strategy implementation, and we measure this through managers’ ability to:
- Communicate and interpret effectively
- Utilise their know-how/skills
- Operate effectively within the organization’s environment.
Views on the leadership can have a significant impact on how well strategy is likely to be implemented, certainly with regard to perceptions of the leadership’s:
- Openness/being engaged
The CEO/MD’s role in the strategy is pivotal, and in this section we assess their qualities in a number relevant areas including:
- Communication/networking skills
- Relationships with others
- Ability to address issues/concerns.
In this section we focus on the ability of the General Manager to deal with problems/issues as they arise, and the fine-tuning of the strategy implementation
process. We ask General Managers to rate issues in terms of their degree of concern and their ability to address such issues effectively. Such issues include:
- Having the right systems and structures in place
- Managing change
- Monitoring implementation
- Keeping informed on progress
- Having adequate resources in place (e.g. budgets, staff etc.)
- Motivating others.
In the example below, the qualities of the CEO/MD and organization’s leadership are rated quite highly, as are the qualities of the General Managers and their contribution towards strategy development and their capacity to engage. However, the ability of the General Management group to identify and address current issues/problems score low which could potentially have a negative impact on effective strategy execution.
If you would like to find out more about how this tool can be used to help your organisation, please contact us.
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